Comcast-commissioned study says Comcast data meters are accurate

Alyson Hurt

With Comcast charging penalties to some of its customers when they exceed monthly data limits, the cable company is trying to assure the public that it won’t make mistakes when counting data. Comcast thus commissioned network performance consultancy firm NetForecast to test the accuracy of the meters.

Unsurprisingly, the tests came out in Comcast’s favor. Since Comcast is paying for the study, it wouldn’t have to authorize its release if the results were negative.

In any case, NetForecast’s report (PDF) “details the cumulative accuracy results from 569,376 measurements at 55 Comcast service locations for the 3-month period of January through March 2014.” It’s the third such report, with the first two having been released in 2009 and 2010.