how can i get rid of a virus that causes a pop up when my friend starts his computer. its says security system?
when he starts his computer an ad pops up pretending to be his security system. it says he has spyware and he needs to buy their program to get rid of it. it wants him to give them his credit card number. it says it is security systems. does anybody know how to get rid of it?
check to see if there is anything in the programs/startup folder, then get a good antivirus scan like symantec, or for a free version, check AVG. Microsoft also has a free online scanner, if you can get to their website.
download Malwarebytes’ Anti-Malware
then get this make sure there no other virus Nod32.com download online scanner
This site can help remove this:
http://www.internetinspiration.co.uk/roguefix.htm
Type this on the internet as a search >>>> free removal instructions for Security System Malwarebytes anti-malware…….this is a free program and it will tell you how to get rid of the fake scan…
If you’re using XP…
Click “Start->Click “Run”->Type in “msconfig”->Click “OK”->Change to “Selective Startup”->Uncheck “Load Startup Items”->Click “Apply”->Click “Ok”->Choose to “Restart”. This should start the system without the virus/malware loading. After this, run a virus scan. If the scan removes the virus, then go back to “msconfig” and change things back to “Normal Startup”.
If you’re using Vista…
Click “Start->Type in “msconfig” in the search bar->Press Enter Key->Change to “Selective Startup”->Uncheck “Load Startup Items”->Click “Apply”->Click “Ok”->Choose to “Restart”. This should start the system without the virus/malware loading. After this, run a virus scan. If the scan removes the virus, then go back to “msconfig” and change things back to “Normal Startup”.