how do i get Security Suite off of a computer?

I have a friend who some how got security suite on their computer and now they can NOT do a thing on the computer. The only thing that happens is security suite comes up, says there are viruses, trojans and worms on the computer but if and when i can get into Norton, norton’s scan says there isn’t anything there that shouldn’t be. I can’t delete security suite from the computer, can’t find it anywhere on the computer but it’s there!!!!!

2 replies
  1. john says:

    read this first:

    http://www.bleepingcomputer.com/virus-removal/remove-security-suite

    if you can not download malwarebytes, then reboot the PC in safe mode with networking and try to logon with a different account like administrator.
    download malwarebytes, install it, update it and the do a full scan of your PC in safe mode and delete everything that is found.
    read the link because it tells you extra things you have to do to get your internet working and get rid of Security Suite.
    cheers

  2. Mike says:

    As your computer is booting up, use ctrl+alt+del to open the task manager. If you don’t do it quick, Security Suite blocks task manager. Under the processes tab, there should be a process with a bunch of random letters with a description that is similar. Right click this, open file location, now end the process and then delete the file. Full Security Suite removal instructions on the link below. Good luck!

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