I need help. I may have clicked on the wrong thing and a security system has taken over my computer.?
I can’t access simple things like a solitaire game and I can’t access my Mcaffee security system. That is why I think they have disabled some things and I can’t get to things in my computer. Can you help my get to the bottom of this immediately.
And what is the exact name of this “security system’?
just like tempo says-what security system-lol
edit: prob uac-that things annoying to the max
That “security system” sounds like malware. There are never any guarantees in malware fighting, but try this:
If you have an anti-virus, make sure it has the latest virus definitions and run a full scan with it in Safe Mode with Networking. That often prevents malware from protecting itself. If you don’t have one, many people here swear by Malwarebytes (it’s free).
I suggest you also download Ad-Aware Free and Spybot S&D (they’re free), install them, update them and run full scans with them, again in Safe Mode With Networking.
Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.
To get into Safe Mode with Networking:
1.Log out and reboot your machine.
2.When the machine starts the reboot sequence, press the F8 key repeatedly.
3.Select Safe Mode with Networking from the resulting menu.
4.Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.
5.The machine will continue booting, but the Windows desktop will look different.
6.When you’re finished doing what you need to do, log out and reboot back into normal mode.
Another trick that may enable anti-malware to sneak past the malware is to change the name of the anti-malware program itself. The names of the files and their locations differ between anti-malware programs, but the procedure is always the same:
1.In Windows Explorer, find the folder with the anti-malware.
2.Change the name of the program (it always ends with a .exe) to virtually anything else, but keep the “.exe” part.
3.Run that.
This may also work with installation files that the malware won’t permit to run.
Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.
Update and run full scans regularly, not just when you think you already have malware.
Good luck.
Note: There ARE free versions of these programs on the websites listed. They just may not be obvious.
Ad-Aware Free (free): http://www.lavasoftusa.com/
Spybot S & D (free): http://www.spybot.com/
MalwareBytes (free) http://www.malwarebytes.org/ (If the program doesn’t run, changing its filename from mbam.exe to something else ending in .exe has sometimes proven effective.)
AVG anti-virus (free): http://free.grisoft.com/doc/2/lng/us/tpl/v5/
Avast! (free): http://www.avast.com/
Kaspersky (free trial) (Seems to dislike installing on any machine with just about any other decent anti-malware, including some firewalls.): http://usa.kaspersky.com/downloads/
Be careful! System Security is a deadly virus that can destroy your system and scam you our of money. The program can also put your personal information at risk. Stay far away from System Security!
The only way to get rid of it is to download a highly specialized removal tool. Not all programs can do it. If you like you can download the program I used myself at
http://www.spyware-fix.net
Hope everything works out for you!