Microsoft begins testing new tech support forum staffed by paid ‘independent experts’ (Mary Jo Foley/All about Microsoft)

Mary Jo Foley / All about Microsoft:
Microsoft begins testing new tech support forum staffed by paid ‘independent experts’  —  Microsoft launched a pilot test program for an online tech-support forum that will be staffed by paid “independent experts.”  —  News of the pilot was first reported by Manan Kakkar …

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