Avira Antivirus Is Causing Windows PCs To Run So Hard They Freeze Up, Fix Available
The issue came to light this week in a post on Reddit. A user who goes by “kiiniiwiinii” reported that their PC had suddenly begun freezing up, which prompted them to start disabling background apps one by one, until only Avira remained running.
“Two other people I know had the same issue (both have Avira). Fixed it by going into safe startup and uninstalling Aviera. This along with the game booster (that we didn’t enable) causing lag (took forever to figure out the cause) and the horrible support, I will be cancelling my subscription and keeping Avira uninstalled,” the user wrote.
Avira’s parent company, Gen Digital, confirmed the issue in a statement to Heise.de. According to Gen Digital, a bug in Avira’s firewall was causing the issue “under a certain condition.” The company also said that the issue has been resolved via a new software update.
“We are aware that a recent update from Avira has caused problems for some Windows 10 and Windows 11 users. These were automatically resolved by an update released on Monday, December 11th [at] 11:30 a.m. (CET). In the unlikely event that the update has not reached all computers, users can contact the Avira support team who will be happy to help them,” Gen Digital said.